Frequently Asked Questions

Q: Are your products genuine LEGO® bricks?
A: No, our products are a mix of genuine and custom-made items. We use genuine bricks to build our custom creations (MOCs) like the Rock Monster. Our tools, such as the building mat and brick separator, are custom products designed for compatibility with LEGO® bricks and other major building toy brands.

Q: What does "compatible with LEGO®" mean?
A: This means our custom tools and accessories are designed to work seamlessly with genuine LEGO® bricks and other similar interlocking building systems. For example, our Twin Brick Separator is perfect to disassemble your LEGO® creations.

Q: Where are your products made?
A: We are proud to say that all of our custom-printed mats are manufactured right here in the United Kingdom, ensuring a high-quality product and supporting local business.

Q: What is your shipping policy?
A: We aim to process and ship all orders within 1-2 business days. Shipping times may vary based on your location.

Q: How can I contact customer support?
A: You can reach our customer support team by emailing us at kelkbricks@gmail.com or by contacting us on Instagram.